Price is Always Distributive!

You can’t have a collaboration over price.  Price is always win-lose.  What you gain the other party loses (or pays) and vice versa.  There is no way to grow the proverbial pie when it comes to price.  Unfortunately as luck would have it, price also seems to always be a very important element in negotiation.  If you constantly equate all other trading variables back to price you will, whether you like it or not, create a distributive environment.  The key is to shift your focus to profit!  Instead of thinking in terms of cost or price think in terms of value.  The ability to incorporate intangibles into a deal is what separates a skilled negotiator from the average bazaar merchant (although hard bargaining also takes a certain type of skill).  The ability to link variables other than price to create incremental value is where all the value is in negotiation.

Having said that (stealing a line from “Curb Your Enthusiasm”), there is a time and place when a good old fashioned price negotiation is just what the situation calls for, so don’t be afraid to shift gears in either direction.  After all, negotiation is all about the circumstance and your ability to determine what is appropriate.

Characteristics and Behaviors of Concession Trading

EXTERNAL CHARACTERISTICS: The balance of power is much more equal during Concession Trading.  The complexity of the deal shifts the focus away from just price.  These types of deals require ongoing support through execution and delivery phases, thus creating transactional dependence.  Value, profitability, competitive advantage, and price tend to shape the terms as well as the length of these deals.  There may be few alternatives or substitutes.  Typical negotiations include supplier agreements, business customers and accounts, normal commercial transactions, etc.

BEHAVIORAL ELEMENTS: Concession Trading requires trust as relationship starts to play a role in shaping the transaction.  Continue reading